Accessibility

All IVT vehicles are fully equipped with wheelchair lifts or wheelchair ramps, and a wheelchair securement area with space for two wheelchairs. Most IVT buses kneel by lowering the front steps for easier boarding by passengers with mobility limitations. Please let the driver know if you need to use the bus kneeling feature upon boarding or exiting.

The IVT bus driver is required to secure all wheelchairs* before leaving the bus stop. The IVT bus driver will provide assistance with normal boarding or exiting, wheelchair securement, and operation of the lift or ramp. Any additional assistance would require the use of a Personal Care Attendant (PCA).

All riders are strongly encouraged to use the shoulder and lap belts provided on the vehicles. IVT recommends using your own seat belt to secure yourself in your wheelchair.

All mobility devices must have a working brake system.

All mobility devices must be secured to the bus in order to ride.

Passengers using a scooter may be asked to transfer to a seat on the bus. All mobility aids must be able to fit within the allocated space, have working brakes and cannot exceed 600 pounds (total passenger and mobility aid). If the mobility aid cannot fit the lift platform, the passenger will not be able to ride.

Any wheelchair or Mobility devices with leaking batteries or fluids will not be allowed to ride.

*Wheelchair means a 3 or 4 wheeled mobility aid that does not exceed 30 inches in width and 48 inches in length and does not weigh more than 600 pounds when occupied.

IVT Access

For passengers with disabilities that are unable to use the IVT fixed route system, IVT operates a complimentary paratransit bus system under the Americans With Disabilities Act, called IVT Access. There is a certification and eligibility process that must be completed to ride on IVT Access buses.

For more information about the IVT Access system, please see the link on the IVT website homepage, visit www.ivtaccess.com, or call 760-482-2908.